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AMD 2018-07-16T18:00:51+00:00

Answering Machine Detection

 

AMD filters unwanted calls so your agents spend more time talking with customers

The Aheeva AMD filters non-human calls to ensure that your agents are connected with a “real” person. Your agents are more productive because they spend more time talking with customers, turning your contact center in a profit center.

The Aheeva AMD Filters:

  • Voicemails

  • Fax machines

  • Busy Signals

  • Unanswered Calls

  • SIT Codes

  • Disconnected lines

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