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Voice Recording 2017-01-10T15:46:54+00:00

Voice Recording

AheevaCCS is the software we have counted to run our business for the last 10 years. They continue to deliver results and allow us to serve our customers well.

Ibrahim Mohktar, Wasla Outsourcing

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Phone: 514.223.2581

Call recording ensures you maintain compliance and enables post call QM

Aheeva Call Recording is the foundation that gives businesses insight into their operations, changes agent behavior and maintains compliance throughout the organization.

Our solution records 100% of your contact center operations and keeps them safe by encrypting them. Search, sort, filter recordings to listen to any conversation that took place in your operations

Adhere to compliance requirements:

  • Payment Card Industry Data Security Standard (PCI-DSS)

  • Do-Not-Call Act & Telemarketing Sales Rule

  • Fair Debt Collection Practices and Telemarketing Sales Rules

  • Health Insurance Portability and Accountability Act (HIPAA)

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