High Performance Dialing, Stay in better contact with your clients and prospects

Technology & Partners:

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More sales and bigger profits with advanced dialer technology

 

Agent productivity and talk time are key metrics when it comes to measuring the efficiency of your outbound contact center and Aheeva excels in both. Agents spend time talking to clients instead of wasting time dialing and waiting.

The Aheeva Outbound solution is a flexible tool.  When combined with our high accuracy answering machine detection,  predictive dialing agent productivity can increase by 300%.

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    Predictive Dialer

    The Aheeva predictive dialer uses an advanced algorithm with numerous parameters that are constantly monitored and adjusted to predict maximize customer contacts and agent talk time.

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    Progressive Dialer

    This dialing mode continuously dials at a fixed rate based on your desired calls-to-agent ratio when your agents are ready to take a call.

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    Preview Dialer

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    TCPA Compliance

    Aheeva protects your call center from violating the Telephone Consumer Protection Act (TCPA) by using built in parameters that limit non-compliant automated dialing.

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    Answering Machine Detection (AMD)

    Automatically screen away voicemails, unanswered calls, hang-ups and SIT codes.

Predictive Dialer

Preview Dialer

Progressive Dialer

Answering Machine Detection

Blending Mode

Agent Scripting

Call Recording

Agent Supervision

Call treatments

Data Import

Dialer List Management

Campaign & List Management

DNC Compliance

Filters

Predictive Dialer

Preview Dialer

Progressive Dialer

Answering Machine Detection

Blending Mode

Agent Scripting

Call Recording

  • 24h-assistance-4792_e646a9f4-d75b-48ee-9111-6fa942cf36ea
    Maintain regulatory compliance for your outbound campaigns.
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    Used and trusted by large BPOs & Collection Firms around the world.
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    All the tools to monitor operations with real-time precision and the power of historical statistics.
  • royal-2995_51c8d05c-efe9-46d9-9a17-4b4e8fccfaad
    Improves the profitability of your contact center.
  • royal-2995_51c8d05c-efe9-46d9-9a17-4b4e8fccfaad
    Optimizes your human resources and reduces your costs.