AMD 2017-01-10T15:18:52+00:00

Answering Machine Detection


AheevaCCS is the software we have counted to run our business for the last 10 years. They continue to deliver results and allow us to serve our customers well.

Ibrahim Mohktar, Wasla Outsourcing

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Phone: 514.223.2581

AMD filters unwanted calls so your agents spend more time talking with customers

The Aheeva AMD filters non-human calls to ensure that your agents are connected with a “real” person. Your agents are more productive because they spend more time talking with customers, turning your contact center in a profit center.

The Aheeva AMD Filters:

  • Voicemails

  • Fax machines

  • Busy Signals

  • Unanswered Calls

  • SIT Codes

  • Disconnected lines

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