AheevaCCS is the software we have counted to run our business for the last 10 years. They continue to deliver results and allow us to serve our customers well.
Ibrahim Mohktar, Wasla Outsourcing
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Our advanced adaptive algorithm keeps your agents on the phone more
Aheeva’s predictive dialer uses our proprietary adaptive algorithm (mathematical formula) that constantly tunes itself to calling lists to predict when agents will be free and adjusts calling rates to connect agents to customers at the precise moment.
Combine with AMD to filter unproductive calls
Agents spend more time talking to customers working on deliver profits
Agent productivity goes through the roof especially compared to manual dialing