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Predictive Dialing 2018-07-17T14:39:04+00:00

Predictive Dialing

Our advanced adaptive algorithm maximizes your agents’ productivity

Aheeva’s predictive dialer uses our proprietary adaptive algorithm (mathematical formula) that constantly tunes itself to calling lists to predict when agents will be free and adjusts calling rates to connect agents to customers at the precise moment.

Features

  • Combine with AMD to filter unproductive calls

  • Agents spend more time on productive calls

  • Better agent productivity; especially compared to manual dialing

  • Maintain compliance with government regulations

  • Amazing ROI

  • Control Compliance

  • Flexible Dialier