Voice Recording 2018-07-16T19:43:04+00:00

Voice Recording

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Phone: 514.223.2581

Call recording ensures that you maintain compliance and enables post call QM

Aheeva Call Recording is the foundation that gives businesses insight into their operations, changes agent behavior and maintains compliance throughout the organization.

Our solution records 100% of your contact center operations and keeps them safe by encrypting them. It is possible to search, sort, and filter recordings to listen to any conversation that took place during your operations.

Adhere to compliance requirements:

  • Payment Card Industry Data Security Standard (PCI-DSS)

  • Do-Not-Call Act & Telemarketing Sales Rule

  • Fair Debt Collection Practices and Telemarketing Sales Rules

  • Health Insurance Portability and Accountability Act (HIPAA)

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