Experience the Cutting-Edge Advantage of Our Cloud-Enabled Contact Center Solution

Streamlined Efficiency, Unparalleled Convenience, and Endless Possibilities

Omnichannel Engagement

From voice to e-mail, chat, social media, and SMS, our solution integrates seamlessly across multiple channels.
‍

Integrations and API's

Seamlessly use your favorite software with Aheeva Contact Centre solution .
‍

Conversational Knowledge-Base Bots

Automate routine interactions, AI-driven virtual agents that chat naturally, tap your knowledge base, and hand off to humans when needed.

Aheeva Flex Agent Desktop

Aheeva’s Agent Desktop places the customer at the centre regardless of channel, presenting their full journey and real-time AI insights in one view.

Real-Time Analytics and Reporting

Unlock valuable insights into your contact center performance with real-time analytics and reporting.

AI Assist turns raw dialogue into clarity—live transcription, intent and sentiment detection, and instant summaries give agents precise insight the moment they need it.

Inbound calls: Seamlessly handle high call volumes with our Cloud-Enabled Solutions

More Information

Outbound calls:
Unleash the power of your campaigns with our Cloud-Enabled Predictive Dialer

More Information

Social Media Communication:
A Contact Centre to Empower your customers’ choice

More Information

Aheeva Analytics: Unlocking operational excellence with Dashboards for Data-Driven Decisions

More Information